1. Introduction

Welcome to Aozo ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aozo.in) and use our productivity suite, in compliance with the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (DPDP Act, India).

2. Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and billing information. We also automatically collect certain information when you visit our site, including IP addresses, browser types, and usage data.

3. How We Use Your Information

We use your data to:

Provide, operate, and maintain our services
Process transactions and send related information
Improve and personalize your experience
Communicate with you for customer support, updates, and promotional purposes
Comply with legal and regulatory obligations

4. Data Processing under GDPR and DPDP Act

Our processing of your personal data relies on lawful bases including your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests. Under the DPDP Act, we act as a Data Fiduciary and ensure that your data is processed only for lawful purposes with explicit consent where required.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request copies of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure / Right to be Forgotten: Request deletion of your data.
Right to Restrict Processing: Request limits on how we process your data.
Right to Data Portability: Request transfer of your data to another organization.
Right to Nominate: Under the DPDP Act, nominate an individual to exercise your rights in the event of death or incapacity.

6. Data Security and Retention

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cross-Border Data Transfers

Your data may be transferred to and maintained on servers located outside of your state, province, or country. We ensure that such transfers are conducted in accordance with applicable data protection laws, providing adequate safeguards.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact our Grievance Officer at:

Email: care@aozo.in